Privacy Policy

Last updated: July 2026

At DaytonaSpin, protecting your personal data is a priority. This Privacy Policy explains what information we collect, how we use it, who we share it with, how long we keep it and what rights you have. It applies whenever you visit our website, create an account or use any of our services. By registering or using the platform, you acknowledge and accept the practices described below. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Daytona Spin website is operated by an entity utilising the Soft2Bet infrastructure, registered in Costa Rica under the Costa Rica data-processing registration. For any privacy-related enquiries, you can reach us at email or through our general customer-support channel at email.

2. Information We Collect

We collect different categories of personal data depending on how you interact with our platform.

2.1 Information You Provide Directly

Identity details – full name, date of birth, gender, nationality.
Contact details – email address, telephone number, residential address.
Account details – username, password (stored in encrypted form), security questions.
Verification documents – copy of passport, national identity card or driving licence; proof of address (bank statement, utility bill); proof of payment-method ownership.
Financial details – masked card numbers, bank-account information, e-wallet addresses, cryptocurrency-wallet addresses, transaction history.
Communications – content of messages exchanged with our support team, complaints and feedback.

2.2 Information We Collect Automatically

Technical data – IP address, device type, operating system, browser type and version, screen resolution.
Location data – approximate geographic location derived from your IP address.
Usage data – pages visited, click behaviour, session duration, games played, bet history, deposit patterns.
Cookies and tracking technologies – see Section 8 for full details.

2.3 Information from Third Parties

We may receive supplementary information from payment-service providers, KYC suppliers, fraud-prevention databases, identity-verification agencies and regulatory bodies.

3. How We Use Your Information

Purpose	Legal Basis
Creating and managing your account	Performance of a contract
Identity and age verification (KYC)	Legal obligation
Processing deposits and withdrawals	Performance of a contract
Anti-money-laundering (AML) and fraud prevention	Legal obligation / legitimate interest
Customer support and complaint handling	Performance of a contract
Personalising offers and promotions	Consent / legitimate interest
Sending marketing communications	Consent (opt-in)
Responsible-gambling monitoring	Legal obligation / legitimate interest
Improving our services and website	Legitimate interest
Complying with regulatory and legal requests	Legal obligation

We never sell your personal data to third parties. In certain circumstances, we may share data with:

Payment-service providers – to process deposits and withdrawals.
KYC and identity-verification suppliers – to carry out legally required checks.
Game and sportsbook providers – to deliver games and betting markets.
Fraud-prevention and risk-management partners – to detect and prevent misuse and money laundering.
IT and hosting providers – for technical support and data storage.
Legal and financial advisers – where necessary.
Regulatory authorities and law enforcement – where we are legally required to do so.
All third parties are contractually bound to treat your data confidentially and to use it only for the specific purposes we define.

5. International Data Transfers

Some of our service providers are located outside the United Kingdom. Where data is transferred to a country that does not provide an equivalent level of protection, we rely on appropriate safeguards such as the International Data Transfer Agreement (IDTA), the UK addendum to the EU Standard Contractual Clauses, or other legally recognised mechanisms.

6. How Long We Keep Your Data

We retain your data only for as long as necessary to fulfil the purposes for which it was collected.

Data Category	Retention Period
Account information	Duration of the account plus up to 5 years after closure
KYC documents	Minimum 5 years after account closure (AML requirement)
Transaction records	Minimum 5 years (financial-regulation requirement)
Customer-support correspondence	3 years
Marketing preferences	Until you withdraw consent
Cookies	See your cookie settings

After these periods, data is securely deleted or anonymised.

7. Your Data-Protection Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights:

Right of access – request a copy of the personal data we hold about you.
Right to rectification – ask us to correct inaccurate or incomplete data.
Right to erasure – request deletion of your data, subject to legal constraints.
Right to restriction – ask us to limit how we process your data.
Right to data portability – receive your data in a structured, machine-readable format.
Right to object – object to processing based on legitimate interest or direct marketing.
Right to withdraw consent – revoke any consent you have previously given, at any time.
Right to lodge a complaint – file a complaint with the Information Commissioner's Office at ico.org.uk.
To exercise any of these rights, email. We will respond within 30 days. Certain rights may be limited where legal obligations – such as AML or KYC requirements – apply.

8. Cookies and Similar Technologies

We use cookies and similar technologies to ensure the website functions properly, to remember your preferences, to analyse usage patterns and – with your consent – to deliver personalised content and advertising.

Cookie Type	Purpose	Consent Required
Strictly necessary	Login, session management, security	No
Functional	Preferences such as language, currency, layout	No
Analytical	Usage statistics and site-engagement metrics	Yes
Marketing	Personalised advertising and retargeting	Yes

You can manage your cookie preferences at any time through the cookie-settings panel on our website or via your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. All connections to our website are secured with SSL/TLS encryption. Passwords are stored in hashed form. Access to personal data within our organisation is restricted on a need-to-know basis. Player funds are held in segregated accounts, separate from company assets.

While we take every reasonable precaution to keep your information safe, no method of electronic transmission or storage is entirely risk-free. We encourage you to use a strong, unique password and never share your login details with anyone.

10. Children

Our services are intended exclusively for individuals aged 18 or over. We do not knowingly collect data from minors. If we discover that a person under 18 has created an account, the account will be closed immediately and all data deleted, subject to any legal record-keeping obligations.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable law. The most recent version will always be available on this page, with the date of the latest revision noted at the top. Where changes are material, we will notify you by email or by a prominent notice on the website. We recommend that you review this policy periodically.